FAQ

We specialize in high-quality parts for BMW and Mini vehicles, including batteries, brake pads, brake rotors, coolant systems, grille assemblies, head gaskets, and wiper blades. All our parts are genuine and built to last.

Our parts are designed to meet the specifications of various BMW and Mini models. Please check the product descriptions for specific compatibility information, or contact our support team for assistance.

We recommend consulting your vehicle’s manual or using our product compatibility guides. If you need further assistance, our support team at [email protected] can help you identify the right part for your specific model.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Yes, free shipping is available on orders over $50.

Once your order ships, we’ll send you a tracking number via email. For Standard Shipping via DHL or FedEx, you can use this number for real-time tracking on the carrier’s website.

We offer two shipping methods:
– Standard Shipping ($12.95): Processed in 1-2 business days, delivered via DHL/FedEx within 10-15 days after shipment
– Free Shipping (orders over $50): Processed in 1-2 business days, delivered via EMS within 15-25 days after shipment

Yes, we ship globally! However, we cannot deliver to select remote areas in Asia and some other regions due to logistical constraints.

All orders are processed within 1-2 business days before shipment.

We offer a hassle-free return policy within 15 days of receipt. Items must be unused and in original packaging. Please contact our support team at [email protected] to initiate a return.

Once we receive your returned item, refunds are processed within 5-7 business days. The time it appears in your account depends on your payment provider’s policies.

Please contact us immediately at [email protected]. We’ll quickly resolve the issue by sending a replacement or processing a refund, depending on your preference.

You can reach our dedicated support team at [email protected]. We typically respond within 24 hours during business days.

No, you can checkout as a guest. However, creating an account allows you to track orders more easily and saves your information for future purchases.

While we provide basic installation guidance with our products, we recommend consulting a professional mechanic for complex installations to ensure safety and proper function.